Shipping Policy - TaoTao Parts Direct
TaoTao Parts Direct, LTD supplies Dealerships and Retail Customers with replacement parts from 6 different distribution warehouses located around the country. PowerSports parts are in high demand especially during the riding season. We try to fill all ordered as fast as possible, but on some high demand parts there can be up to a 1 to 4+ week wait that could happen, as we restock supply.
Please Note: Being that we ship from multiple locations it is possible that your order may arrive in different multiple shipments and on different days based on part availability. We DO Not send updates due to the high number of orders received
Calling / Emailing will not speed this up, if you are not prepared for a possible wait on high demand parts during the riding season, your best bet is to find your machines OEM Parts elsewhere. If for some reason we can not fulfill your order we will refund your money for the parts we cannot supply, or will will process a refund at our customers Request, if a wait is too long.
BUSINESS HOURS OF OPERATION
Monday: Closed | Tuesday: 9am - 6pm | Wednesday: 9am - 6pm
Thursday: 9am - 6pm| Friday: 9am - 6pm | Saturday: 9am - 1pm
Sunday: Closed| All Major US Holiday’s: Closed