All returns and exchanges must be authorized for returned by management and there is a 20% restocking fee on cost and original shipping cost is non refundable.
All returns / exchanges / Refunds are only valid within 20 days from the date of sale and must be in original new condition.
Customer is responsible for return shipping to our WI Headquarters location, once we receive and inspect the product the purchase amount will be refunded (2-4 days after receiving). Shipping costs are non-refundable. Refunds take 5 to 10 business days to appear on bank statements
TaoTao Parts Direct 2613 S. Stoughton Rd Madison, WI 52716